Based in Florida, the organization is a leader in palliative and hospice care programs and has served more than 200,000 adults and children. The organization improves quality of life for patients and their families by providing services at home, in long-term care and assisted living facilities, in hospitals, and in inpatient care facilities.

It’s no secret that the rate of data-driven cyberattacks on healthcare organizations is on the rise. According to the Association of American Medical Colleges (AAMC), cyberattacks targeting the healthcare sector have accelerated by nearly 50% since 2020. Meanwhile, the IBM and Ponemon Institute 2022 Cost of a Data Breach Report found that data breaches cost U.S. healthcare enterprises an average of $10.1 million per incident last year alone.

Our client, an innovative national leader in palliative and hospice care, was increasingly aware of this reality when it enlisted the help of RackTop Systems to safeguard its unstructured data from compromise, theft, loss, and exploitation. From the personally identifiable information of patients to confidential documents regarding corporate finances, partnerships and business analysis, the company regularly manages a myriad of sensitive data files that are considered high-value targets for cybercrimes like ransomware and digital extortion. After moving away from Windows File Servers, it sought a security provider that could actively defend and restore its unstructured data in the wake of an attack, as well as proactively monitor internal user behavior in real time to prevent accidental file deletion and loss.

“We’ve seen a growing trend where a lot of medical companies similar to ourselves are getting hacked and their data is getting compromised,” said the senior systems administrator. “We felt there was a need to put a solution in place that could confirm our data would be protected if we were in fact compromised and could ensure our data would be clean if we needed to restore it. RackTop was the perfect fit.”

Following a series of preliminary intake calls with RackTop representatives, the healthcare provider enrolled in the RackTop Jumpstart Training and Enablement Program in May 2022, receiving a free 90-day subscription of the Virtual BrickStor Security Platform (SP), an award-winning cyberstorage solution.

By layering BrickStor SP on top of its existing digital architecture, the organization was able to implement a data-centric Zero Trust framework that leveraged AI-powered monitoring and Transparent Data Movement (TDM) functionality to safeguard 6 terabytes of unstructured IT department data on a secure cloud file server. The integration did not require any network policy changes or additional investments in supplementary security tools or technologies.

“It was a really smooth process from start to finish,” said the senior systems administrator. “The team held our hand throughout the whole process. They were there from the very beginning, walking us through step by step to explain what we needed to do and what product was the best fit for our company. RackTop enables data to be copied into the BrickStor platform without losing existing permissions, so we could move the data files back and forth – making sure everything stayed intact with our permissions so that it didn’t have any impact on users.”