Polices, Maintenance, and Warranties

– Effective with Purchase of RackTop^® Systems, Inc BrickStor –

1. LIMITED WARRANTY – RackTop^® Systems, Inc (“RackTop”) warrants its products, if properly used and installed, to be free from defects in material and workmanship for a period of time detailed below from the date of RackTop’s invoice. A further 7-day warranty grace period is granted upon the respective expiration of the labor and parts warranty period specified herein. This limited warranty applies only to the original purchasers of RackTop’s products (“Customer”) and authorized distributors and resellers of RackTop’s products (“Distributor”). RackTop provides a warranty for labor and parts unless extended through specific terms at the time of product purchase. This limited warranty includes advance part replacement service in accordance with the purchased RackTop Maintenance and Support statement covering a period of 1 year from RackTop invoice date. Maintenance without onsite support: If returned products are: a) covered under a valid maintenance agreement with RackTop, b) accompanied by the proper Return Materials Authorization (“RMA”) and c) defective as determined by RackTop; RackTop will, at its option: 1) replace the defective product with a new or refurbished product or 2) issue a credit to the Customer for the current value of the product. For purposes of this Limited Warranty, “refurbished” means a product or part that has been returned to its original specifications. RackTop has no obligation to repair or replace parts beyond the maintenance period; however, RackTop may repair or replace provided that 1) Customer pays for the cost of obtaining the part(s) and 2) the part(s) are available for purchase. Maintenance with onsite support:  RackTop will determine if parts need to be replaced in the system and dispatch an onsite technician to facilitate the parts replacement procedure.  The onsite technician will retain the defective part.  Should the customer determine they are capable of replacing the part without the onsite technician the parts will be shipped to the customer site with an RMA and pre-paid shipping label to return the defective part(s).  If defective parts are not returned within 15-business days the customer will be charged for the parts not returned.
2. WARRANTY VOID CONDITIONS – This limited warranty does not cover any failure(s) or defect(s) caused by misuse, accident, abnormal or unusually heavy use, improper packaging or handling, neglect, abuse, alteration, improper installation, unauthorized repair or modification, improper testing or causes external to the product such as, but not limited to, excessive heat or humidity, power failures, power surges or acts of God. This limited warranty will be void if evidence is seen of screw holes created by Distributor or Customer, burned-out chips, more than four wires are broken, evidence of repair work performed or damage caused by a party other than RackTop. This limited warranty does not cover expendable components, any software supplied by RackTop, any experimental or developmental products, compatibility issues with other hardware and software products introduced after the time of purchase, or products or accessories not manufactured by RackTop. Under no circumstances will RackTop be responsible for other costs associated with product replacement or repair, such as labor, installation or other costs incurred by the Distributor or Customer.
3. PART RETURNS –In the event that a product or part needs to be returned to RackTop for warranty service or replacement, the Customer or Distributor must first obtain a RMA number from RackTop. The RMA number must be clearly printed on the outside of the box in which the product is returned. RackTop will not accept any shipment without an RMA number.
4. RMA REQUIREMENTS – The Customer must supply the following information to RackTop to obtain an RMA number: product model name, serial number and reason for RMA request. RMA number will become void if the product it covers is not received by RackTop within 30 days after the RMA number is issued. When returning a product for RMA, Customer or Distributor must ship with freight prepaid, include in the box a copy of the original invoice and a detailed note describing the problem. Distributor must also make sure the RMA number is clearly marked on the outside of the box. After processing an RMA request or replacing a part in advance, RackTop reserves the right to request the total cost of the replacement products or the actual products itself if RackTop later determines it to have sustained damage through actions of the Distributor or Customer.
5. SUPPORT REQUIREMENTS – The Customer must supply the following information to RackTop to open a support case or trouble ticket: product model name, serial number, customer point of contact, and reason for support call. Maintenance tickets will be closed if the customer point of contact is not reachable after 4-days.
6. DOA CONDITIONS –Distributor or Customer must notify RackTop according to Sections 3 and 4 above of all DOA (“Dead On Arrival”) products within 14 days from the invoice date for advance part replacement service.
7. REPLACEMENT CONDITIONS – All part replacements are subject to quantity available in RackTop stock. RackTop will take reasonable steps to stock the appropriate level of parts throughout the globe to support all RackTop customers within the SLA of the customer’s maintenance agreement.  RackTop shall be held harmless in the case they are unable to meet the service level due to acts of god or nature that prevent the support technician from arriving on time or prevent parts from arriving on time due to unavailable transportation.  RackTop will try to remedy the problem as quickly as possible and will credit the customer an equivalent’ portion of the maintenance and support costs should RackTop fail to meet the service level of the customer’s purchased support and maintenance agreement because of reasons other than acts of god or natural disaster.
8. OUT-OF-MAINTENANCE SERVICE – Upon expiration of the purchased support and maintenance agreement and limited warranties, RackTop may provide additional services up to 5 years from the date of expiration subject to additional charges. RackTop shall have the option to replace defective products with refurbished or functionally equivalent products in the event that RackTop determines, in its sole discretion, that a repair is impracticable. Customer shall pay for all shipping, service, parts, and other charges associated with out-of-warranty services.
9. CANCELLATIONS – A cancelled order which has not shipped from RackTop will be subject to a cancellation charge of an amount of 15% of the total order amount.  Orders that have already shipped from RackTop are not cancellable. Software and subscription orders cannot be cancelled and will not be refunded.
10. WARRANTY EXCLUSIONS – RackTop’s warranty policy does not include products intended for OEM/ODM distribution or refurbished products and does not cover server semiconductor components and any part added to the system and not sold by RackTop.  The warranty excludes cosmetic items such as stickers and items that are not essential to the operations or management of the system.
11. DISCLAIMER OF WARRANTY – Except as specified in this warranty, RackTop disclaims all other warranties, express or implied including, but not limited to any implied warranties of merchantability or fitness for a particular purpose. To the extent an implied warranty cannot be excluded, such warranty is limited in duration to the express warranty period. Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, the above limitations may not apply.
12. LIMITATION OF LIABILITY – RackTop’s liability under this, or any other warranty, implied or express, is limited to repair, replacement or refund. In no event will RackTop be liable for direct, special, incidental, or consequential damages however caused and regardless of the theory of liability including, but not limited to, lost profits, downtime, goodwill, damage to or replacement of equipment and property, and any costs of recovering, reprogramming, or reproducing any document or data stored in or used with a system containing this product. Some states or jurisdictions do not allow limitation or exclusion of consequential or incidental damages thus the above limitation may not apply.
13. SEVERABILITY – In the event that any provision hereof or any obligation hereunder is found invalid or unenforceable pursuant to judicial decree or decision, any such provision or obligation shall be deemed and construed to extend only to the maximum permitted by law, and the remainder of this Document shall remain valid and enforceable according to its terms.

– Effective with Purchase of RackTop Systems, Inc Products* –

1. LIMITED WARRANTY – RackTop^(R) Systems, Inc (“RackTop”) warrants its products, if properly used and installed, to be free from defects in material and workmanship for a period of time detailed below from the date of RackTop’s invoice. A further 7-day warranty grace period is granted upon the respective expiration of the labor and parts warranty period specified herein. This limited warranty applies only to the original purchasers of RackTop’s products (“Customer”) and authorized distributors and resellers of RackTop’s products (“Distributor”). RackTop Appliances** RackTop provides a one-year warranty for labor and parts unless extended through specific terms at the time of product purchase. This limited warranty includes advance part replacement service covering a period of 1 year from RackTop invoice date. Other RackTop products: Special warranty terms shall apply and will be indicated in each specific product purchase orders’ corresponding invoices. In the absence of such special warranty terms, the warranty terms set forth above for RackTop Appliance products shall apply. If returned products are: a) within the warranty period, b) accompanied by the proper Return Materials Authorization (“RMA”) and c) defective as determined by RackTop; RackTop will, at its option: 1) repair the defective product within 10 working days, 2) replace the defective product with a refurbished product or 3) issue a credit to the Customer for the current value of the product. For purposes of this Limited Warranty, “refurbished” means a product or part that has been returned to its original specifications. RackTop has no obligation to repair or replace parts beyond the one-year warranty period; however, RackTop may repair or replace provided that 1) Customer pays for the cost of obtaining the part(s) and 2) the part(s) are available for purchase.

2. WARRANTY VOID CONDITIONS – This limited warranty does not cover any failure(s) or defect(s) caused by misuse, accident, abnormal or unusually heavy use, improper packaging or handling, neglect, abuse, alteration, improper installation, unauthorized repair or modification, improper testing or causes external to the product such as, but not limited to, excessive heat or humidity, power failures, power surges or acts of God. This limited warranty will be void if evidence is seen of screw holes created by Distributor or Customer, burned-out chips, more than four wires are broken, evidence of repair work performed or damage caused by a party other than RackTop. This limited warranty does not cover expendable components, any software supplied by RackTop, any experimental or developmental products, compatibility issues with other hardware and software products introduced after the time of purchase, or products or accessories not manufactured by RackTop. Under no circumstances will RackTop be responsible for other costs associated with product replacement or repair, such as labor, installation or other costs incurred by the Distributor or Customer.

3. PRODUCT RETURNS – In the event that a product needs to be returned to RackTop for warranty service, the Customer or Distributor must first obtain a RMA number from RackTop. The RMA number must be clearly printed on the outside of the box in which the product is returned. RackTop will not accept any shipment without an RMA number. After processing an RMA request, RackTop reserves the right to request the total cost of the replacement products or the actual products itself if RackTop later determines it to have sustained damage through actions of the Distributor or Customer.

4. RMA REQUIREMENTS – The Customer must supply the following information to RackTop to obtain an RMA number: invoice date, invoice number, product model name, serial number and reason for return. RMA number will become void if the product it covers is not received by RackTop within 30 days after the RMA number is issued. When returning a product for RMA, Distributor must ship with freight prepaid, include in the box a copy of the original invoice and a detailed note describing the problem. Distributor must also make sure the RMA number is clearly marked on the outside of the box. All RMAs must be returned in the products’ original packaging.

5. RETURN FOR CREDIT – Defective or DOA Products may be returned for credit within 30 days from RackTop’s invoice date. Credit will only be issued if returned products are in brand new condition. RackTop will charge a restocking fee of an amount no less than 15% of the original purchase price for any returned product that is non-defective or arrives with an incomplete package. RackTop will allow a 10-day period for shipment of a returned product to reach RackTop. RackTop will not provide refunds on any software or subscription services.

6. DOA CONDITIONS –Distributor or Customer must notify RackTop according to Sections 3 and 4 above of all DOA (“Dead On Arrival”) products within 14 days from the invoice date for advance part replacement service.

7. REPLACEMENT CONDITIONS – All product replacements are subject to quantity available in RackTop stock. If RackTop does not have stock to replace the returned products, RackTop shall have at least 30 days to manufacture and replace the returned products.

8. OUT-OF-WARRANTY SERVICE – Upon expiration of the aforementioned limited warranties, RackTop may provide additional services up to 3 years from the date of expiration subject to additional charges. RackTop shall have the option to replace defective products with refurbished or functionally equivalent products in the event that RackTop determines, in its sole discretion, that a repair is impracticable. Distributor shall pay for all shipping, service, parts, and other charges associated with out-of-warranty services.

9. CANCELLATIONS – A cancelled order which has not shipped from RackTop will be subject to a cancellation charge of an amount of 15% of the total order amount.

10. WARRANTY EXCLUSIONS – RackTop’s warranty policy does not include products intended for OEM/ODM distribution or refurbished products and does not cover server semiconductor components and third party components including but not limited to CPU socket pins, chipsets and processors.  The warranty excludes cosmetic items such as LED’s that are not activity lights.

11. DISCLAIMER OF WARRANTY – Except as specified in this warranty, RackTop disclaims all other warranties, express or implied including, but not limited to any implied warranties of merchantability or fitness for a particular purpose. To the extent an implied warranty cannot be excluded, such warranty is limited in duration to the express warranty period. Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, the above limitations may not apply.

12. LIMITATION OF LIABILITY – RackTop’s liability under this, or any other warranty, implied or express, is limited to repair, replacement or refund. In no event will RackTop be liable for direct, special, incidental, or consequential damages however caused and regardless of the theory of liability including, but not limited to, lost profits, downtime, goodwill, damage to or replacement of equipment and property, and any costs of recovering, reprogramming, or reproducing any document or data stored in or used with a system containing this product. Some states or jurisdictions do not allow limitation or exclusion of consequential or incidental damages thus the above limitation may not apply. * “RackTop Products” are defined as products developed and manufactured solely by RackTop and do not include products, components, or software supplied by third parties. ** A RackTop Appliance is a RackTop chassis, internal computer components, and pre-delivery software professionally pre-installed at a RackTop authorized integration facility.

1. Rules and Regulations. The following rules and regulations apply to all visitors to or users of this Web Site. By accessing this Web Site, user acknowledges acceptance of these terms and conditions. RackTop Systems, Inc. (“RackTop”) reserves the right to change these rules and regulations from time to time at its sole discretion. In the case of any violation of these rules and regulations, RackTop reserves the right to seek all remedies available by law and in equity for such violations. These rules and regulations apply to all visits to the RackTop Web Site, both now and in the future.
2. Limited License. RackTop hereby authorizes you to copy materials published by RackTop on this Web Site solely for non- commercial use within your organization (or if you are a RackTop Partner, your customer’s organization) in support of RackTop products. No other use of the information is authorized. In consideration of this authorization, you agree that any copy of these materials which you make shall retain all copyright and other proprietary notices in the same form and manner as on the original. Except as specified above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark or copyright of RackTop or any third party.ALL CONTENTS ON THIS SITE ARE PROTECTED BY COPYRIGHT. EXCEPT AS SPECIFICALLY PERMITTED HEREIN, NO PORTION OF THE INFORMATION ON THIS WEB SITE MAY BE REPRODUCED IN ANY FORM, OR BY ANY MEANS, WITHOUT PRIOR WRITTEN PERMISSION FROM RACKTOP. VISITORS OR USERS ARE NOT PERMITTED TO MODIFY, DISTRIBUTE, PUBLISH, TRANSMIT OR CREATE DERIVATIVE WORKS OF ANY MATERIAL FOUND ON THIS SITE FOR ANY PUBLIC OR COMMERCIAL PURPOSES.
3. Trademarks. The trademarks, logos and service marks (“Marks”) displayed on this Web Site are the property of RackTop or other third parties. Users are not permitted to use these Marks without the prior written consent of RackTop or such third party which may own the Mark. “RackTop” is a registered trademark of RackTop Systems, Inc. RackTop Systems’ trademarks, service marks, trade names, and trade dress are valuable assets. In following these guidelines, you help us protect our valuable trademark rights and strengthen our corporate and brand identities. By using a RackTop trademark, in whole or in part, you are acknowledging that RackTop is the sole owner of the trademark and promising that you will not interfere with RackTop’s rights in the trademark, including challenging RackTop’s use, registration of, or application to register such trademark, alone or in combination with other words, anywhere in the world, and that you will not harm, misuse, or bring into disrepute any RackTop trademark. The goodwill derived from using any part of an RackTop trademark exclusively inures to the benefit of and belongs to RackTop. Except for the limited right to use as expressly permitted under these Guidelines, no other rights of any kind are granted hereunder, by implication or otherwise.Only RackTop and its authorized resellers and licensees may use the RackTop Trademarks and Logo in advertising, promotional, and sales materials. Such authorized parties may use the RackTop Logo only as specified in their agreement with RackTop Systems and any associated Guidelines and such use must always be in conjunction with the appropriate terms that define the relationship authorized by their contract with RackTop Systems.
4. Copyright Policy/DMCA. You may not post, modify, distribute, or reproduce in any way copyrighted or other proprietary materials without obtaining the prior written consent of the copyright owner of such materials. We may terminate an account, deny access to a site or service, or terminate any user who is alleged to have infringed the copyright or proprietary rights of another.Without limiting the foregoing, if you believe that your copyright or other rights have been infringed, please provide our Designated Agent written notice with the following information:

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other interest
• A description of the copyrighted work or other work that you claim has been infringed
• A description of where the material that you claim is infringing is located on our sites, networks or other repositories
• Your address, telephone number, and email address
• A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf

Our Designated Agent for notice of claims of copyright infringement can be reached as follows: Office of General Counsel RackTop Systems, Inc. 8170 Maple Lawn Blvd. Suite 180 Fulton, MD 20759

This Agreement contains the terms and conditions that apply to your use of RackTop Systems, Inc cloud services that will be provided to you (“Customer”) on orders for RackTop Systems, Inc products and/or services and support (“Products”). By accepting delivery of the RackTop Systems, Inc or myRacktop products and/or services and support described on that invoice, Customer agrees to be bound by and accepts this Acceptable Use Policy (“AUP”).

Definitions

Partner’s Client(s) and User(s) refer to the party contracted to pay for services rendered by RackTop.

a) Personal Files RackTop is not responsible for backups of user’s personal files and information unless contracted to do so. Additionally, RackTop reserves the right to delete any information pertaining to user’s accounts within a reasonable time that user is no longer a customer of RackTop.

b) Network IP address assignments Any network IP address assignments issued by RackTop are the property of RackTop and are considered to be loaned to the Client. In the event Service with RackTop is discontinued for any reason, such addresses will revert to RackTop.

c)  No Warranties RackTop makes no warranties of any kind, whether expressed or implied, for the service it is providing. RackTop also disclaims any warranty of merchantability or fitness for a particular purpose. RackTop will not be responsible for damages the customer suffers. This includes loss of revenue, loss of data resulting from delays, non-deliveries, misdeliveries, or service interruptions caused by its own negligence, subscriber’s errors or omissions, or due to the fault of third parties.

d) Contact Information RackTop may need to communicate with its customers through email. It is the responsibility of the customer to furnish to RackTop the appropriate contact email address for such correspondence. It is the responsibility of the customer to check email sent to the primary login email address on the account. It is the responsibility of the customer to contact RackTop of any changes to their account, such as phone number, address, credit card information, etc. Customer will be required to provide verification for security purposes authorizing them to make any changes to that account.

e) Prohibited Activities To better ensure that RackTop accounts are not used for illegal/improper purposes, RackTop has delineated those activities that are deemed illegal or improper. Individuals who engage in the following activities may be subject to account termination or restrictions placed upon their accounts:

1. Obscene Materials/Speech -Using RackTop’s network segments to store or disseminate or otherwise make available child pornography is expressly prohibited. Any account found in violation of this prohibition will be terminated. RackTop is required by Federal law to notify law officials when it becomes aware of child pornography on its network segments.
2. Spamming – Sending unsolicited bulk and/or commercial messages over the Internet is prohibited and subject to immediate contractual termination, and the imposition of Early Termination fees consistent with the Hosting Services Master Agreement.
3.  Intellectual Property Violations – Engaging in any activity that may violate the intellectual property rights of another are prohibited. Protected intellectual property rights include, without limitation, copyrights, trademarks, service marks, software piracy, trade secrets, patents held personally and by corporate entities. RackTop is required by law to comply with orders to restrict accounts that have been found to violate the intellectual property rights of others.
4. Defamatory/Abusive Language – The use of RackTop’s network to post or otherwise transmit harassing, abusive, or threatening language is expressly prohibited and subject to immediate contractual termination. Legal recourse of any nature in such matters brought against RackTop shall be waived.
5.  Illegal or Unauthorized Access – Any access to other networks through RackTop must comply with the rules appropriate for that network. Unlawful or intrusive access is strictly prohibited and includes, but is not limited to attempting to penetrate security measures and/or port scanning, whether or not the intrusion or attempt results in corruption or loss of data. Such activities will result in termination of service and/or legal measures. Distributions of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities are prohibited.
6.  Export Control Violations -Exporting encryption software over the Internet, or otherwise, to point outside the United States.
7.  Forging Headers – Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.
8.  Usenet Groups – RackTop reserves the right to refuse/block posts from newsgroups that it reasonably believes violates this AUP.
9.  Facilitating A Violation Of This AUP – Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks, and piracy of software.
10.  Other Activities – Engaging in activities, whether lawful or unlawful, that RackTop determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations.

f) Third Party Subscribers In the event that a user of RackTop’s services is an ISP or reseller, any violations of user’s (third party) subscribers may be addressed directly by RackTop terminating or placing restrictions on that subscriber’s account. RackTop expects that the user will assist RackTop in enforcing the terms of this AUP against the user’s subscribers.

g) Privacy RackTop recognizes that the Internet, like other forms of communication is not a completely secure. RackTop respects the privacy of its users and will not intentionally monitor communications from its users unless it is directed by governmental authorities to do so. Moreover, RackTop will disclose any information about its users in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. RackTop assumes no obligation to inform the user if such information is requested.

h) Right to Damages In the event that an act or omission by the User that constitutes a violation of this AUP causes economic damage to RackTop, RackTop will have a right to claim and collect economic damage from the User.

j) Indemnification User agrees that it shall defend, indemnify, save and hold RackTop harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees, (“Liabilities”) asserted against RackTop, its agents, its customers, servants, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by User, its agents, employees or assigns. User agrees to defend, indemnify and hold harmless RackTop against Liabilities arising out of (i) any injury to person or property caused by any products sold or otherwise distributed in connection with RackTop’s network, (ii) any material supplied by User infringing or allegedly infringing on the proprietary rights of a third party, (iii) copyright infringement and (iv) any defective product which Client sold on RackTop’s network.

What information do we collect?

• We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
• Advertise to you across ad networks on other sites and platforms
• To send periodic emails (the email address you provide for order processing, will only be used to send you information and updates pertaining to your order). If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
• Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

• We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
• After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

• Yes. (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information). We use cookies to help us remember you, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We also use these cookies to advertise to you across various ad networks on other sites.
• If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

Do we disclose any information to outside parties?

• We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

• Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their RackTop account and going to the ‘Edit Profile’ page.

Children’s Online Privacy Protection Act Compliance

• We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

International Data Transfers

• It is possible that any information you provide may be collected, transferred to, and stored by RackTop in the United States, and by our affiliates in countries where we operate. This includes countries outside of the European Economic Area (EEA), for which we have taken the appropriate safeguards to require that your Personal Information will remain protected.
• We utilize third parties for services which may be based outside of the EEA. When we share personal information to third parties, we will only transfer to countries which are deemed to have an adequate level of protection for personal information by the European Commission, or to providers who are part of the  EU-US Privacy Shield, or other appropriate legal mechanisms to safeguard data transfer.

Online Privacy Policy Only

• This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

• Please also view our Terms and Conditions section above establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

• By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

• If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on May 24, 2018.

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.racktopsystems.com

8170 Maple Lawn Blvd. Suite 180

Fulton, MD 20759

USA